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Opening 25th July
20/07/2020
 

 

 

 

Dear Members,

 

It has been a long time coming and we are thrilled to be opening on Saturday 25th July.  All classes, the gym floor, pool and squash courts will be available to members.

 

As you can imagine under all Government requirements, guidelines and good practices we have been working hard to ensure that we are meeting these standards to allow you to be safe whilst at your Club.  As a consequence, the way you will be expected to use the Club has changed to keep you and our colleagues safe.

 

Members will be expected to book a slot to visit the Club for use of the gym floor, classes, pool and squash courts.

 

How can I book a slot?

 

You can book a slot via our Fitsense app which you can download from App Store or Google Play.  We understand that a number of members have been experiencing difficulties downloading or logging in to the App.  For those that have already been using the app previously then you do not need to activate your account again, and we would advise deleting the app and downloading it again as there is a new version available.  You will then need to use the same email address that you used to log in with previously.  If you’ve forgotten your password then you will need to click on Forgotten Password and you will be sent a new one (please also check your junk folder). For new users you will need to follow the instructions sent in our previous email.  Remember when signing in you should click on Member Sign In, not Guest Sign In as this will charge you a fee.  If you do not have access to a mobile device to use the app then you can also book via the Member Login button via our website. Please also note that if you have already downloaded the new version of the App and you are getting a message saying that a new version of the App is now available please disregard this message as this is a known software issue and is currently being looked at. This issue will not affect you making any bookings.

 

When will I be able to book in my slot?

 

You will be able to book in slots 3 days in advance commencing on Wednesday 22nd July.  On this day the system will go live and you will be able to start booking in your slots.

For example:

A 10am class or gym slot for Saturday 25th will open on the booking system from 10am on Wednesday 22nd